Support
Let’s get you unstuck.
Drops keeps everything on your device, so most questions have a quick local answer.
Why didn’t I get a reminder?
Open iOS Settings, choose Notifications, then Drops, and make sure notifications are allowed. In Drops, open Settings and confirm the daily reminder is enabled and its time is correct.
How do I back up my habits?
In Drops, open Settings and choose Export data. Save the JSON file somewhere you control. To restore it later, choose Import data and select that file.
Does Drops sync between devices?
Not currently. Drops is offline-first and stores its database on one device. You can move data manually using Export data and Import data.
How do I reset notification permission?
Go to iOS Settings → Notifications → Drops. You can turn permission off or on there, then return to Drops and set your reminder again.
How do I delete my data?
Delete individual habits inside Drops. To remove all Drops data from the device, delete the app. Export a backup first if you may want it later.
Still need help?
Tell us what happened.
Open a support issue with your iOS version, Drops version, what you expected, and what happened. Do not include private habit or backup data.
Contact Drops support